Contact information

CONTACT US

Website: https://mammamiamarket.com/

We're Here to Help!

At Mamma Mia Market, customer satisfaction is our top priority. Whether you have a question about a product, need assistance with an order, or just want to say hello, we're here to help. Please don't hesitate to reach out to us using any of the methods below.

CONTACT INFORMATION

Company Name

Globalit LLC

Mailing Address

136 Madison Avenue
New York, NY 10016
United States

Email

General Inquiries: info@globalitnewyork.com
Customer Support: info@globalitnewyork.com
Order Issues: info@globalitnewyork.com
Returns & Refunds: info@globalitnewyork.com

Customer Service Hours

Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday - Sunday: Closed
Federal Holidays: Closed

Response Time: We strive to respond to all inquiries within 24-48 business hours.

WHAT CAN WE HELP YOU WITH?

Orders & Shipping

  • Order status and tracking
  • Shipping information and delivery times
  • Address changes or updates
  • Shipping delays or issues
  • Lost or damaged packages

Returns & Refunds

  • Return authorization requests
  • Refund status inquiries
  • Exchange requests
  • Damaged or defective products

Product Information

  • Product availability and stock
  • Product specifications and details
  • Size and fit guidance
  • Product recommendations

Account & Technical Support

  • Account creation or login issues
  • Password reset assistance
  • Website navigation help
  • Payment and checkout problems

General Inquiries

  • Company information
  • Partnership opportunities
  • Wholesale inquiries
  • Media and press requests
  • Feedback and suggestions

HOW TO CONTACT US

📧 Email (Recommended)

For the fastest response, please email us at info@globalitnewyork.com

When emailing, please include:

  • Your full name
  • Order number (if applicable)
  • Detailed description of your inquiry or issue
  • Photos (if reporting damaged or defective items)
  • Preferred contact method for response

Email Tips:

  • Use a clear subject line (e.g., "Order #12345 - Shipping Question")
  • Be as specific as possible
  • Include relevant order or account information
  • Attach photos for product issues

 

💬 Live Chat

(If available)

Click the chat icon in the bottom right corner of your screen to start a live chat with our customer service team.

Live Chat Hours:
Monday - Friday: 10:00 AM - 5:00 PM EST

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